Privacy Policy

This Privacy Policy (hereinafter referred to as “Policy”) applies to the manner in which Aerra Axis LLP (hereinafter referred to

as “we”, “us”, “our”) collects, applies, uses and discloses information concerning you, the User (hereinafter referred to as “you”,

“your”), with whom we share it, and the choices available to you regarding the use of such information, as a result of usage of

this platform www.aerraconsulting.com (hereinafter referred to as “Platform”).

By the use of this Platform, you expressly consent to the usage of your personal information by us, within the framework and

guidelines laid down under this Policy.

1.​

WHAT WE COLLECT

1.1.​

We may collect various kinds of information, including but not limited to:

1.1.1.​

Contact Information, including but not limited to your name, mobile number, address, e-mail ID,

city, country, pincode, street, and state.

1.1.2.​

Demographic information to enhance your overall user experience, including but not limited to IP

information to improve our servers and fix any subsequent problems that may arise and in

ascertaining your preferences with respect to services offered by us.

1.1.3.​

Other information, including but not limited to the amount of time spent on the Platform, browser

related information, pages accessed before or after visiting the Platform, operating system of your

device, as well as any information voluntarily shared by you while communicating with us in

relation to an enquiry or interest in our services.

1.2.​

Information may also be collected by us through the enquiry form or the form of optional surveys that will be

sent to you either on your e-mail address or simultaneously whilst you are browsing the Platform.

1.3.​

Information made available by you on the Platform will be stored by us in part or in full, depending on its

nature.

2.​

WHY WE COLLECT YOUR INFORMATION

2.1.​

To contact you: Your information is essential for us to contact you regarding your interest, enquiry, and/or to

send promotional messages based on your preferences.

2.2.​

To improve the user experience: In order to provide you a customized experience based on your preferences.

2.3.​

To improve our services: The data on site trends and customer preferences help us to continually improve our

services.

3.​

SHARING OF PERSONAL INFORMATION

3.1.​

We may disclose your personal information to our affiliates, so that they may better market to your

preferences.

3.2.​

We may disclose such personal information to third parties when such disclosure is required to provide you

with access to the Platform, to fulfill legal obligations, to enforce the Policies, to further our marketing and

advertising activities, to detect and mitigate fraudulent activities that are related to the Platform, to respond to

claims that an advertisement, posting or other content violates the rights of a third party, and protect the

rights, property or personal safety of our Users or the general public.

3.3.​

We do not give away your personal information to third parties for their marketing and advertising purposes

without your explicit consent.

3.4.​

We and our affiliates will share/provide some or all of your personal information with another business entity,

should we plan to merge with, or be acquired by that business entity, or in the case of reorganization,

restructuring or amalgamation of business. In case of such a transaction, the other business entity (or newly

formed entity) will be mandated to follow this Policy with respect to your personal information.

4.​

LINKS TO THIRD PARTY SITES

4.1.​

The Platform may contain external links that will redirect you to other websites. This Policy does not apply to

those websites.

4.2.​

We are not responsible for the privacy policy and practices of any third party websites.

5.​

SECURITY OF YOUR DATA

5.1.​

The Platform has a robust and up-to-date security system to protect your personal data. We adhere to strict

security guidelines, protecting your data against unauthorized access, at all times.

5.2.​

Your personal data shall be retained only for such period as is reasonably necessary to fulfil the purposes for

which it was collected, unless a longer retention period is required. Upon withdrawal of consent, such data

shall be securely deleted, or otherwise rendered inaccessible.

5.3.​

While reasonable safeguards are maintained, you acknowledge that no electronic transmission or storage

system is entirely secure.

6.​

USER RIGHTS

6.1.​

In accordance with applicable Indian Data Protection Laws, you have the right to:

6.1.1.​

Request access to your personal data;

6.1.2.​

Request correction or updating of inaccurate or incomplete personal data;

6.1.3.​

Request erasure of personal data once the purpose of processing has been fulfilled;

6.1.4.​

Withdraw consent for processing of personal data at any time;

6.1.5.​

Raise grievances in relation to the processing of your personal data;

6.1.6.​

Opt out of communications, and promotional updates.

6.2.​

Such rights can be exercised by notifying us by emailing our designated support email address specified on

the Platform.

6.3.​

We shall aim to address any exercise of the above-mentioned rights within a reasonable timeframe in

accordance with applicable law.

7.​

COOKIES

7.1.​

To further enhance the overall user experience, we may track your preferences and activities on the Platform

using “cookies”. Cookies are small bits of information which are transferred and stored onto your computer’s

hard drive. They enable the browser to remember information specific to a given user. We place temporary

and permanent cookies on your computer’s hard drive, although a lot of them are session cookies, which

automatically get deleted from your computer’s hard disk at the end of a browsing session.

7.2.​

Accepting cookies remains optional, although you may not be able to access certain features of the Platform

if you decline the use of cookies.

7.3.​

Cookies do not consist of any of your personally identifiable information.

8.​

JURISDICTION

8.1.​

If you choose to visit this Platform, your visit and any future disputes are bound by this Policy and this

Platform’s Terms of Use.

8.2.​

Any legal disputes arising will be resolved by the laws that govern the territory of India with New Delhi as

the seat of any legal proceedings.

9.​

AMENDMENTS

9.1.​

The Policy is subject to periodic amendments. By accessing, browsing or using the Platform, you are

acknowledging in your full capacity to be bound by our Policy, whether you have read the same or not.

9.2.​

The Policy may be altered, amended or changed from time to time at our sole discretion without any prior

notice.

9.3.​

Any and all changes to the Policy shall be effective immediately from the date of publishing on the Platform,

and your continued access, browsing and use would be deemed to be acknowledgment and consent to be

bound by such modified Policy.

10.​

GRIEVANCE OFFICER

10.1.​

In accordance with the IT Act, 2000 and Rules made there under, the name and contact details of the

Grievance Officer are provided below:

Name: Naman Marria

Address: Shop 4, Sector 38, Chandigarh Road, Near Main Market, Ludhiana, Punjab - 141010

E-mail: info@aerraaxis.com

11.​

CONTACT INFORMATION

In case of any queries, you can write to us at info@aerraaxis.com.